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Frequently Asked Questions
Does artCompete take Sales Commissions on the Artist’s Art Work?
NO. Our primary focus is to promote the Artist and their Art Work(s) through this Web Site.
The Sale of Art Work(s) is the responsibility of the Artist who created the work and is offering said art work for Sale.
Do You Ship the Artist’s Art Work to the Buyer?
NO. The Artist is responsible for shipping said Art Work(s) and all related expenses.
Why Should I have a PayPal Account?
A quick and timely exchange of international currencies and low transaction fees. You do not have to have a PayPal Account to pay the Submission/Entry Fee. You can use your credit card without creating a PayPal account. However, we use PayPal to pay Awards to those Artists who have won a cash Award in a given Competition.
NOTE: If you do not have or do not wish to use PayPal then an Award will be sent by Regular Mail. In that case payment of an Award may take several weeks.
Do You take eChecks and Bank Drafts as Currency?
Most financial transactions are currently and in part based on services offered by PayPal, Inc. Otherwise, artCompete will honor a US Postal Money Order sent by Regular Mail for payment of the Submission/Entry Fee.
When sending PMO’s by Regular Mail keep in mind the Closing/Deadline Date of a Competition.
Will You Waive the Entry Fee?
NO. A Prepaid Payment of the Entry Fee is one of the requirements for Entry into a artCompete Competition.
Can You Deduct My Entry Fee from My Cash Award?
NO. Again, a Prepaid Entry Fee is a requirement and condition for all who Enter a Competition.
Can I get an Extension on the Closing Date?
NO. In fairness to all entrants, no exceptions will be made. Your Entry and/or Fee must be received within seven days after the Closing/Deadline Date to qualify for a Competition.
What is the Closing/Deadline Date?
The last day you can Enter a Competition. The Closing Date of the Competition and the Deadline Date of the same Competition are two phrases for the same activity.
My Money Order for the Entry Fee was Lost in the Regular Mail?
We are not responsible for late or undelivered mail and the consequences wherefrom. If your Submission is selected for an Award and your Regular Mail Entry Fee is not received by the Cutoff Date, your Entry will be removed from Competition/Exhibition and the Award forfeited.
What is the Cutoff Date?
If your Entry is Postmarked on the Closing/Deadline Date of a Competition it must be received no later than the Cutoff Date, which is seven days after the Closing/Deadline Date of a given Competition.
If My Entry is Late Can I get a Refund?
If your Entry is Postmarked after the Closing/Deadline Date for a Competition your Entry is too late to qualify. In which case, artCompete will notify you by email and give you the choice to carryover your Entry to the next Competition, or not.
If we are unable to contact you after the Closing/Deadline Date, your submitted materials will not be returned, but your Entry Fee will be refunded in due course.
I have other PDF Software, why do I need to install Adobe Reader?
You don’t need to install Adobe Reader if your Brand of PDF software can open, read,
and allow you to fill-
Why can’t I Send PDF Files with my Adobe Reader?
Settings for your Internet Security software and Spam Filters may not allow some programs to send PDF documents as attachments. To get around this attribute, open your Internet Browser, Create Mail, attach the PDF Entry Form, and then send the PDF Document as an Email Attachment.
Do You Sell the Artist’s Name to Third Parties?
NO. See our Privacy Policy and Terms of Use.
Do I give up Copyright Ownership of my Art Work to your Web Site?
NO. You the Artist and creator retain Copyright Ownership. You can refresh your knowledge about Copyright by following this Link. http://www.copyright.gov/title17/
Is Your Web Site Secure?
YES. Typically there are two types of Web Sites, one that uses Encryption to secure the visitors information and those that do not. You can tell the difference between the two types by looking at the Browser’s Address Bar. In that small window, there should be the prefix https:// instead of the older prefix http:// and to the right a small icon as a Padlock.
Does Your Web Site have a SSL Certificate?
YES. A SSL Certificate is issued as proof of Web Site identity and also allows secure communications using encrypted technologies to protect the visitor’s browsing experience.
The SSL (Secure Socket Layer) Certificate is issued by a Third Party Registrar who retains personal information about the owner(s) of the Web Site. Generally you can check the validity of a Secure Certificate by clicking on the Padlock in the Address Bar.
Do You use Additional Security Features?
Besides a SSL Certificate we also use additional encryption technologies to secure
web pages, documents, and email. If you are unable to gain access to certain areas
of our Web Site, you may have JavaScript disabled. Normally, it is part of your Browser,
or an add-
To view and access all artCompete’s Web Site, you may have to install JavaScript.
You can obtain a scaled-
Why are the Artist’s Personal Web and Email Links inactive?
To deter spam bot's from collecting your links.
How do You Store Personal Credit Information?
No personal financial information, no social security numbers, nor credit card history is kept on our Web Site in any capacity. However, other Third Parties we contract, such as PayPal, Inc., do retain such personal information. Transactions to and from PayPal are Encrypted.
Do You Exchange Links?
NO. Not at the present. However, if you believe you have a product or service related to our Web Site that could be of interest or benefit to us or others, you may query.
A Word of Caution - Be Alert!
Never will we ask for your financial or personal information during the issuance of Awards by Email, Regular Mail, or by Phone. However, if you do not have a PayPal Account and you are the recipient of an award, your personal address may be required. If in doubt about inquiries or claims made to you then you should contact us directly by phone.
Cannot Find the Answer to your Question?
Try Site Search.
You can also Send Your Question to Us by Email or Regular Mail. See Contact Us.
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